It can happen that the 500e is completely "dead." Nothing works anymore, all systems are turned off and even tending to recharge nothing happens.
If your car is completely turned off and unresponsive, here are some steps you might consider:
1) Check the 12V Battery: Even though the Fiat 500e is an electric car, it still has a standard 12V battery that powers the electronic systems, such as lights, radio, and others. If this battery is drained, the car might not turn on. You might need a recharge or a replacement.
2) Check the Charger and Outlet: Ensure that the charger and the outlet it's connected to are working correctly. Try connecting the car to another charging station or use a different charger.
3) Call for Assistance: If you can't resolve the issue on your own, it might be time to call a specialized workshop or Fiat assistance. They might have specific diagnostic tools that can help identify the problem.
Although there have been instances where the defective starter button, most of the time the problem is simply due to the 12V service battery, basically the "normal" battery found on all cars. Should you decide to call a tow truck, ask specifically about a tow truck that has a booster so you can restart the car.